SWITCH ON CARING is aimed at service staff, health care professionals and helpers in a wide range of industries. It is ideal for attitudinal, telephone and service training, conflict resolution, and for developing effective communication skills. It can be used for induction, team building, counseling training and management development.

SWITCH ON CARING is ideal for training seminars, short meetings, conferences, workshops and for one on one motivational coaching or self-development online.

The SWITCH ON CARING program has four segments:

Segment 1 is about managing stresses at work
Segment 2 gives positive thinking strategies for working long hours with minimal recognition
Segment 3 explores ways to manage self and emotions
Segment 4 covers skills and actions for overcoming burnout

Managers and trainers can use the content and activity sheets to help their people ‘audit’ their negative messages and develop and sustain positive messages and caring attitudes.