What is strange and different can be scary. Don't you feel more comfortable when you're with people who look like you and talk like you? That's one reason people from different cultures, generations, skin colors, and physical abilities often struggle to communicate. This video shows how to overcome this communication barrier.

Learn:

• Why an "everyone's the same" attitude is more a barrier to communication than a sign of open-mindedness.
• How to talk to people who speak with a heavy accent without resorting to child-speak or broken English.
• How to recognize cultural differences in body language that could torpedo even the most sincere efforts at cross-cultural communication.
• How to remove barriers we build against those with physical and mental disabilities.
• How stereotypes doom real communication.